Myrtle Beach Taxi and Limo Services (“we,” “our,” or “us”) is dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or transportation services. By booking or using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information
When you book our services, we may collect personal details such as your name, email address, phone number, pickup and drop-off details, and payment information.

Usage Information
We may also collect technical data about how you use our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and customer experience.

How We Use Your Information

We use the information we collect for purposes such as:

  • Processing reservations and payments

  • Confirming and managing your bookings

  • Communicating important updates about your ride

  • Improving our services and website performance

  • Sending promotional offers or service updates (only if you opt in)

Cancellation Policy

Customers who wish to cancel a ride must notify us within the required time frame:

  • Local rides must be canceled at least 2 hours prior to the scheduled pickup time.

  • Out-of-town trips must be canceled at least 24 hours before the scheduled pickup time.

If a cancellation is made after these time limits or at the time of pickup, the full payment will be required.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

  • With trusted service providers who help operate our business and agree to keep your information confidential

  • When required by law or to protect our legal rights

Security of Your Information

We use appropriate administrative, technical, and physical safeguards to protect your personal information. However, please understand that no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data, subject to legal requirements

To exercise any of these rights, please contact us directly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. When required by law, we will notify you of significant updates through appropriate communication channels.

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